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Shipping and Returns

ORDERS WITHIN AUSTRALIA

  • All orders will be shipped free of charge (delivery within 3-8 days).
INTERNATIONAL ORDERS
    • All orders over AUD$200 will be shipped free of charge (delivery within 10-20 days)
    • All orders under AUD$200 will be charged AUD$29.99 shipping (delivery within 10-20 days
    • NOTE: All Duties and Local taxes are the responsibility of the purchaser.
    * Delivery time frame not guaranteed during Peak periods (i.e.- Mid -End of December). A representative will contact you if the required delivery date is not possible.
    RETURNS

    Exchanges are absolutely understandable. We welcome you to exchange it for another size, style or colour run.  If you are totally unsatisfied with your purchase we offer a refund for the garment only (not shipping costs).
    To view our full return policy see below.

    HOW DO I RETURN MY PURCHASE?

    To request a return, simply email us at southcoastpaddler@gmail.com.

    You will then be allocated a Return Authorisation (RA) number and a return shipping address. Simply pop it in the post and send it back to us. You will then receive a confirmation email once your return has been processed. Please make sure to view our entire return policy please see below before proceeding with any exchange. 

    Our postal address is :

    P.O.Box 4040

    BURRILL  LAKE NSW 2539

    and must have a RA number on the parcel.